In accordance with Act 34/2002 of 11 July, on Information Society Services and E-business, we hereby inform you that the owner of is:

* Registered name: Esferalia Capital EAF, S.L.
* Fiscal ID num.: B-85987501
* Address: C/Serrano 93, 6ºE Madrid 28006
* Phone num.: +34 91 563 57 97
* E-mail:

Registration data in the mercantile register

ESFERALIA CAPITAL EAF, S.L., address in Madrid, C/Serrano 93, 6ºE Madrid 28006, registered Registro Mercantil de Madrid en el Tomo 27.886, Folio 153, Sección  8, Hoja M-502582

Intellectual and industrial property rights

ESFERALIA CAPITAL EAF, S.L. is the holder of the intellectual and industrial property rights of all the elements which make up, including the label, commercial name and distinctive sign. In particular (although not exclusively) the following are protected by copyright: the graphic design, source code, logos, texts, graphics, illustrations, photographs, sounds and other elements contained on the website.

Under no circumstances does access to or navigation of imply the rejection, transfer or total or partial license by ESFERALIA CAPITAL EAF, S.L. of its intellectual and industrial property for personal use by the User.

The User must therefore acknowledge that the reproduction, copying, distribution, commercialisation, transformation, reuse, public communication and, in general, any other form of exploitation, by any means, of all or part of the contents of, without the express, written consent of ESFERALIA CAPITAL EAF S.L., constitutes a violation of said company’s intellectual and/or industrial property rights. Any information not considered personal details conveyed voluntarily to over the Internet (including any observation, suggestion, idea, graphic design, etc.) will become the exclusive property of ESFERALIA CAPITAL EAF, S.L., which will hold unlimited rights to its use, without being obliged to pay any compensation in favour of either the User or any other person.

General conditions for using this website

Access to this website automatically bestows the condition of ‘User’ on you, implying express and unreserved acceptance of the general conditions published at at the time you access the site. Users should therefore read these general conditions of use every time they plan to either access or, if appropriate, use the services provided over the website, since they may undergo periodic modifications. In this sense, a ‘User’ is understood to be anyone who accesses, navigates, uses or participates in the free or charged-for services provided at

1. Objective and area of application. These general conditions for use govern access to and navigation and use of ESFERALIA CAPITAL EAF, S.L., as well as the responsibilities inherent in the use of its contents, such as texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and data, as well as any other creation protected by national law and international treaties regarding intellectual and industrial property. ESFERALIA CAPITAL EAF, S.L. may establish particular conditions applicable to the use and/or contracting of specific services, with these general conditions being of a supplementary nature.

2. Conditions for access to and use of services. In principle, access to is open to all and free of charge. Nevertheless, some services and contents may be subject to prior contraction of the service or product. In such cases, the particular conditions established to this end will apply. Such conditions will be made available to the User by ESFERALIA CAPITAL EAF, S.L. prior to contraction. Minors wanting to make use of the services contained on this website require the prior consent of their parents, guardians or legal representatives, with such individuals assuming sole responsibility for the actions of the minors in their charge. The User must, at all times, make only lawful use of the services of the website in accordance with these general conditions, current legislation, moral ethics and public order, as well as with generally accepted Internet practices. The User must guarantee that all the information provided through the subscription forms included on this website is lawful, real, accurate, true and up-to-date. It is the User’s exclusive responsibility to inform ESFERALIA CAPITAL EAF, S.L. immediately of any changes that may occur in the information provided.

3. The User must abstain from: introducing viruses, programmes, macros or any sequence of characters with the aim of damaging or altering the computer systems of this website; obstructing the access of other users through the massive consumption of resources; gathering the data included on this website for publicity purposes; reproducing, copying, distributing, transforming or placing the contents included on this website at the disposal of third parties; carrying out actions through the services included on this website that may violate the intellectual property, industrial secrets, contractual commitments, right to honour, image and personal intimacy of any third party; engaging in unfair competition and unlawful publicity.

4. If, for the use and/or contracting of a service through, the User must register him or herself, then the said User must assume responsibility for providing true, lawful information. If, as a result of registering, the User is given a password to access certain services, then he or she must undertake to make diligent use of it and to keep it secret from others. As a result, Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords provided them, and must undertake not to reveal them to third parties, either temporarily or permanently, or to permit other people access to the system. The unlawful use of any service by any illegitimate third party using a password as the result of the non-diligent use or loss of a password by the User is the responsibility of that said User. In the event of robbery, loss or unauthorised access to their passwords, it is the User’s responsibility to notify ESFERALIA CAPITAL EAF, S.L. immediately in order to enable their cancellation. Under no circumstances will ESFERALIA CAPITAL EAF, S.L. accept responsibility for the actions carried out by unauthorised third parties unless the User has duly notified the company as specified above.

5. ESFERALIA CAPITAL EAF, S.L.,d oes not guarantee the legality, reliability, use, veracity or accuracy of the services or information included on, and accepts no direct or indirect responsibility for damages of any kind which may be derived from disappointment regarding their use or the expectations raised regarding them by the User.

6. ESFERALIA CAPITAL EAF, S.L. hereby declares that it has taken all the technical and organisational steps in its power and in accordance with the current state of technology to ensure the correct functioning of the website and the absence of viruses and harmful components. However, it accepts no responsibility for: (a) the continuity and availability of the contents and services contained at; (b) the absence of errors in the said contents or the correction of any fault that may occur; (c) the absence of viruses and/or other harmful components at; (d) the impregnability of the security measures adopted; (e) any damages caused by anyone violating the security systems of

7. The User is the only person responsible to third parties for any information sent personally or in his/her name to, and for any unlawful use of the contents and services contained on the website.

8. ESFERALIA CAPITAL EAF, S.L. reserves the right to suspend, temporarily and without prior notice, access to for the purposes of maintenance, repair, updating or improvement operations. Providing circumstances so permit, ESFERALIA CAPITAL EAF, S.L. shall publish in advance a notice on its website indicating the estimated date for the suspension of services.

9. Links to other websites that may exist at may take the User to websites for which ESFERALIA CAPITAL EAF, S.L. assumes no responsibility, since it has no control over them, its purpose merely being to inform Users of other sources of information. The User therefore accesses the contents of these websites under his or her own responsibility, in accordance with the conditions for use outlined therein.

10. ESFERALIA CAPITAL EAF, S.L. accepts no responsibility for the use that Users may make of the contents and services included on its website. It therefore does not guarantee that the use made by Users of the said contents and services will always be in keeping with these general conditions for use, nor that they will use the said contents and services conscientiously.

Privacy policy

In accordance with Organic Law 15/1999 of 13 December, on the Protection of Personal Data (OLPPD), we hereby inform you that the personal details you submit through the website will be processed confidentially and will be incorporated into an automated file belonging to Esferalia Capital EAF, S.L.

* Registered name: ESFERALIA CAPITAL EAF, S.L.
* Fiscal ID num.: B-85987501
* Address: C/Serrano 93, 6ºE Madrid 28006
* Phone num.: +34 91 563 57 97
* E-mail:

Your personal details will be used for the purpose indicated on the pages containing the electronic form for submitting personal data. Similarly, such data may be kept for the purpose of answering your request or for sending you (through either ordinary or electronic channels) information related to our activities that we believe may be of interest to you, until you indicate otherwise.

Furthermore, we also inform you that you may exercise your right to access, rectify, cancel or oppose the said data, in accordance with that stipulated in the OLPPD, by sending a certified letter (or equivalent form that enables reception to be confirmed) along with a photocopy of your national ID card, to the following address: Serrano 93, 6ºE Madrid 28006 Spain. Failure to complete the fields indicated as compulsory in any electronic registration form may result in Esferalia Capital EAF, S.L. being unable to process your request. ESFERALIA CAPITAL EAF, S.L. does not sell, transfer, rent or transmit in any way its Customers/Users’ personal details or information to third parties. ESFERALIA CAPITAL EAF, S.L. hereby informs its users that it does not use cookies on its website. The User guarantees that the personal details provided to ESFERALIA CAPITAL EAF, S.L. are true and assumes responsibility for informing the company of any changes that may occur. The User is solely responsible for any direct or indirect damages that may be caused to ESFERALIA CAPITAL EAF, S.L. or any third party, as the result of completing a form using false, inaccurate, incomplete or out-of-date information. The User should not include any personal details of third parties without their informed consent, in accordance with that established in this privacy policy, and assumes sole responsibility for their introduction into the system. Certain services provided by ESFERALIA CAPITAL EAF, S.L. may contain particular conditions with specific previsions regarding the protection of personal data. In such cases, the said particular conditions are applicable. In relation to everything not governed by the particular conditions, the general conditions outlined in this privacy policy shall be applied in a supplementary nature.
Children and minors under the age of 18 are warned that they require the permission of their parents or guardians in order to submit their personal details to the ESFERALIA CAPITAL EAF, S.L. website. ESFERALIA CAPITAL EAF, S.L. has taken the necessary steps to avoid the unauthorised alteration, loss or processing of or access to personal data, bearing in mind at all times the current state of technology, the nature of the stored data and the risks to which they are exposed, either from human action or the physical or natural environment. Nevertheless, the User should be aware that no security measures on the Internet are completely impregnable.

Duration and modification

ESFERALIA CAPITAL EAF, S.L. reserves the right to modify, totally or partially, these general conditions for access, publishing all changes at Similarly, it may, without prior notice, introduce any changes it deems necessary to the website itself, modifying, deleting or adding both contents and services and the way in which such elements are presented or located. As a result, the general conditions published at the moment at which the User accesses will be taken as the ones in effect, and Users should read them periodically in order to remain up to date.

 Regardless of that stipulated in the particular conditions, ESFERALIA CAPITAL EAF, S.L. may terminate, suspend or interrupt, at any moment and without prior notice, access to the contents of the website, without the User being eligible for any kind of compensation.

Applicable legislation and jurisdictional authority

The relationships established between ESFERALIA CAPITAL EAF, S.L. and the User shall be governed by that stipulated in current regulations regarding the applicable legislation and competent jurisdiction. Nevertheless, in those cases for which current regulations allow the possibility of the parties submitting themselves to a specific jurisdiction, both ESFERALIA CAPITAL EAF, S.L. and the User, expressly rejecting any other jurisdiction to which they may be entitled, agree to submit to the authority of the Courts and Tribunals of the city of Madrid.

De acuerdo con la normativa sobre transparencia y protección de la clientela de servicios financieros, Esferalia Capital EAF pone a disposición de sus clientes un Departamento de Atención al Cliente (en adelante DAC) cuyo cometido será el de atender y resolver las quejas y reclamaciones de sus clientes.

Asimismo existe a disposición de los clientes un Reglamento de Funcionamiento para la Defensa del Cliente que regulará la actividad del DAC.

Reglamento para la defensa del cliente

Para efectuar sus quejas o reclamaciones deberán dirigirse, en primera instancia, al titular del DAC de Esferalia Capital EAF: 

Dña. Rocío Abalo Nogueira

Calle Serrano 93, 6ºE

28006 Madrid

Número de teléfono: 917914428


En la forma y plazos previstos por la Orden ECO/734/2004, de 11 de marzo Esferalia Capital EAF atenderá y resolverá las quejas y reclamaciones presentadas por sus clientes, en el plazo de dos meses desde su presentación.

En segunda instancia, una vez agotada la vía del DAC de Esferalia Capital EAF podrán dirigirse al Comisionado para la Defensa de los Clientes de Servicios Financieros de la CNMV: 

Oficina de Atención al Inversor
Calle Edison, 4, 28006 Madrid
Paseo de Gracia, 19, 08007 Barcelona
Número de teléfono: 902 149 200 • Horario 9:00 a 19:00